Privacy Policy

At Luxe Cove Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or use our services. By using our website and services, you consent to the practices described in this policy.

We collect various types of information to provide and improve our services, ensure a seamless guest experience, and comply with legal obligations. This may include personal information such as your name, email address, phone number, postal address, passport details (for international guests), and payment information. Reservation information may include details regarding your stay, booking dates, special requests, and preferences. We also collect technical data such as IP address, browser type, operating system, and usage data related to your visits to our website, including time spent on the site and pages viewed. When you make a reservation or purchase services, we may collect payment details, which are processed securely through third-party payment processors. Additionally, we may collect guest preferences such as dietary requirements, room requests, and other information to enhance your stay.

We use the information we collect to process and confirm your reservations, personalize your experience at Luxe Cove Resort, improve the functionality of our website and services, communicate with you regarding your reservation and special offers, and manage billing and payment processing. We may also use your information to provide customer service and support or to comply with legal obligations. We may also use your information to send you promotional content or offers, although you can opt-out at any time.

Luxe Cove Resort does not sell your personal information. However, we may share your information with trusted third-party service providers who help us carry out business functions such as payment processing, marketing, and website hosting. These third parties are bound by strict privacy agreements. We may also disclose your personal information if required to do so by law or in response to valid legal requests, such as a court order or government inquiry. In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner or successor organization.

We implement industry-standard security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and personalize content. Cookies are small data files placed on your device. You may decline cookies by modifying your browser settings, but this may impact some features of our website.

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the ability to access your information, request corrections to inaccuracies, request deletion of your information, and opt-out of receiving marketing communications. If you wish to exercise any of these rights, please contact us at [Insert Contact Information].

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

If you are accessing Luxe Cove Resort’s services from outside the country where we operate, your personal information may be transferred to and stored in a country outside your home country. By using our services, you consent to this transfer of your data to locations that may have different privacy laws than those of your country of residence.

Luxe Cove Resort’s services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will promptly delete that information.

We may update this Privacy Policy from time to time, and any changes will be posted on this page. The "Effective Date" at the top will reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.